数据显示,在中国的众多行业当中,离职率最高的就属电销行业的电话销售了,但是电销行业又离不开电话销售。电话销售作为销售的基础岗位,可以说是很多销售敲开客户关系的第一步,这也是很多企业选择电话销售的原因,它是企业与客户沟通的直接窗口。但是传统的外呼员每天只能拨打三四百个,而且根据很多电话销售人员反馈,在接通中,能够真正有效果的不到四分之一,外呼电话的数量也直接跟后期的业绩挂钩的。但是如果有了电话机器人工作效率上来了,我们的电话营销人员再也不用浪费大量时间和精力在第一次通话上,只需要把精力放在那些意向客户的电话上面即可。不少企业接入小文智能电话机器人后,发现接通率变高了,意向客户变多了。电话机器人真的能提高效率吗?下文由小文智能为您详细解答。
电话营销人员每天面对大量、重复、机械的沟通电话时,效率明显低于AI电话机器人。原因是AI电话机器人在一天的工作中可以拨打1000左右的呼出量,相当于5个电销员工的工作量。AI电话机器人不仅通话效率高,而且还能提高通话的质量。在人工销售被客户一直拒绝的情况下,销售人员情绪难免会有挫败感,而外呼机器人在一天的工作中情绪稳定的不停拨打电话,发挥稳定。并且,外呼机器人在沟通过程中,应用语音通话统计数据进行自学习,用户可自身系统维护机器人的互动问答,更为贴合实际情况的沟通交流环境,越用越聪明,对话更加自然、流畅。如今,电话机器人已经逐渐走进了许多企业,释放企业潜能,提高企业效率,创造更多价值。
小文智能致力于用AI技术解放劳动力,做大众认知与认可的好产品;自主研发人机对话交互系统,将AI语音植入多个应用场景,累计服务超2000家企业,应用于电话客服、企业通信、远程物联等领域,单日最大300万交互记录,客户满意度高达99.99%。需要电话机器人试用的,可以联系小文哦!
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