电话机器人真的可以代替人工吗?

随着人工智能技术在营销行业的应用,销售竞争不再是单纯的客户联系方式资源量和销售技巧的竞争,也即将升级到人工智能技术服务下的意向客户的资源抢占和服务提升,越来越多的企业开始使用电话机器人。不少企业在刚接触电话机器人的时候,免不了会问:你的电话机器人会给我带来什么,能实现什么,它具体能做到什么,真的可以达到代替人工的效果吗?下面小文智能就来为您解答电话机器人究竟好不好?让您快速了解电话机器人、选择合适自己的智能电话机器人。

电话机器人真的可以代替人工吗?
传统的电话销售通过网页搜索、工商查询、发布论坛信息或朋友交换等方法获取到客户线索,这个过程会花费销售大量的时间精力。

在人工智能的帮助下,通过大数据技术,可以主动挖掘、筛选、补全全网企业信息建立庞大的数据储备。不仅如此,利用人工智能自主学习技术,通过分析学习企业的销售行为,自动建立企业客户画像模型,从海量数据中为企业推荐匹配出相似的客户线索,不再需要销售自己人工判断线索是否匹配,人工智能就可以为企业提供源源不断的销售机会,为企业完成找客户、筛选客户的环节,降低企业的获客成本。

小文智能电话机器人销售系统集成了CRM管理系统,可以协助企业运营项目,降低企业的运营成本。不少企业将找客户、确认意向这一需要销售投入大量精力的行为交给小文智能电话机器人,单个机器人日均1000通左右的电话外呼量帮助企业高效地筛选意向的客户,然后推送给企业销售员直接跟进,使得企业将更多的精力放在成交环节,大大提高了成单率。

小文智能电话机器人既能帮助企业减少成本开销,解决人员招聘培训的问题,又能提高了电话转化率,这样的电话机器人有什么理由不选择使用呢?

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